Data Privacy Improvements

Use Case
Financial Services Client unable to meet customer data privacy regulatory requirements, especially “Right to Forget.”

Existing Process
Manually driven meta-data tagging of Customer personally identifiable information and searching/deletion of customer records in business systems individually to meet “Right to Forget” requirements.

Our Approach
Used ZettaSense to find and master customer data across hundreds of structured data sources (including databases, files, and spreadsheets) and feed Data Privacy Tools directly to handle record deletion requests.

Benefit
More accurate execution of customer data deletion requests — over 10x faster (from avg 64 min per request to 5 min per request).